FAQ
22 articles
- Initial LoginHaving trouble logging in for the first time? Read below.
- What is Blue dot?Real-Time Indoor Positioning, No App Required
- Indoor Position RequirementsAn indoor positioning system (IPS) can be thought of as a global positioning system (GPS) for indoor spaces. Using a variety of methods, these systems can determine the precise location…
- How do I export the map?Learn about the ways that you can export your map.
- How do I add another language to my map?
- How can I update where a location is?
- How do I access a venue?
- What are the image requirements for logos?
- How soon will my changes be live?
- How do I close a connection for maintenance?
- My Changes Aren't Showing
- How do I get the name of the location to appear on the polygon?
- How can I keep my path straight?
- How do I update the hours for a location?
- How do I update the hours of operation for a venue?
- Can I see a larger view of the 3D Renderer?
- How do I remove or change a logo?
- There is a logo and a text name showing on my polygon
- Logo still shows on a location that has been removed
- Can I display two locations names on a polygon?
- How do I set up two-factor / multi-factor authentication(2FA / MFA)?
- Why doesn't a tenant show in focus mode?