Answers to frequently asked questions.
19 articles
Why doesn't a tenant show in focus mode?
How do I add another language to my map?
How do I set up two-factor / multi-factor authentication(2FA / MFA)?
Can I display two locations names on a polygon?
I removed a location but the logo still shows!
There is a logo and a text name showing on my polygon
How do I remove or change a logo?
Can I see a larger view of the 3D Renderer?
How do I update the hours of operation for a venue?
How do I update the hours for a location?
How can I keep my path straight?
How do I get the name of the location to appear on the polygon?
My Changes Aren't Showing
How do I close a connection for maintenance?
How soon will my changes be live?
What are the image requirements for logos?
How do I access a venue?
How can I update where a location is?
Indoor Position Requirements