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I removed a location but the logo still shows!
I removed a location but the logo still shows!
Updated over 5 months ago

Issue

A location has been removed from your venue, but the logo for that tenant is still showing on the polygon.

Cause

The image for the logo is separate from the location data and needs to be removed as well.

Solution

  1. Navigate to the Maps Dashboard and select the polygon that is still displaying an image.

  2. Click the Images tab in the Select panel.

  3. If an Image is present, delete it, using the small trash icon in the upper right corner of the image.

  4. Navigate to the Perspectives Dashboard and open the 3D Renderer for a Perspective.

  5. Locate the polygon still displaying an image and select it.

  6. Use the trash icon in the upper right corner to delete the image.

  7. Click Generate and Save

If you have multiple perspectives, repeat steps 4-8 for each one.

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